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Refund and Returns Policy
We want you to feel good in what you wear. If something’s not right, we’ll make it right.
30-Day Return Window
You have 30 days from the date of delivery to request a return. Items must be unworn, unwashed, and in original condition with tags attached.
Size & Fit Returns
If the fit isn’t right, we’ll gladly accept a return or exchange within the 30-day window. Return shipping for size or fit-related returns is the customer’s responsibility. Once we receive the item and confirm it’s in original condition, we’ll process your refund or send out your exchange.
Defective Items
If your item arrives with a defect — flawed printing, stitching issues, or a manufacturing error — that’s on us. SoCal Apparel will cover return shipping and send a replacement or full refund. Just reach out within 30 days of delivery with a photo of the issue and we’ll take care of it.
How to Start a Return
Email us at [returns@socal-apparel.com] with:
- Your order number
- The item(s) you’re returning
- The reason for the return (size, fit, or defect)
- A photo, if the item is defective
We’ll respond within 1–2 business days with return instructions.
Refunds
Once we receive and inspect your return, we’ll issue your refund to the original payment method within 5–7 business days. You’ll get an email confirmation when it’s processed. Depending on your bank, it may take a few additional days to appear on your statement.
Exchanges
Want a different size or color? Let us know in your return request and we’ll set aside your preferred item while your return is in transit, subject to availability.
What’s Not Returnable
- Items marked Final Sale
- Items worn, washed, or altered
- Items returned after the 30-day window
- Items without original tags
Questions?
Hit us up at [returns@socal-apparel.com]. We’re here to help.
